Privacy Policy

Eblen Charities (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website https://eblencharities.org (the “Website”). By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information you voluntarily provide through:

• Contact Form: When you submit inquiries, we may collect your name, email address, phone number, and any other information you include in your message.
• Appointment Request Form: When you request an appointment, we may collect your name, email address, phone number, and appointment preferences.

We do not collect personal information through any other means, such as cookies or automated tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries submitted through the contact form.
• Process and schedule your appointment requests.
• Send text message reminders about your upcoming appointments.
• Improve our services and Website functionality.
• Comply with legal obligations.

3. Text Message Reminders

By submitting an appointment request form and providing your phone number, you consent to receive text message reminders about your appointments. These messages may include appointment confirmations, reminders, or follow-ups.

• Opting Out: You may opt out of receiving text messages at any time by replying “STOP” to any message or contacting us at [email protected].
• Message Frequency: The frequency of messages will vary based on your appointment schedule.
• Costs: Standard message and data rates may apply, as determined by your mobile carrier.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing appointments, or sending text messages (e.g., SMS platforms). These providers are contractually obligated to keep your information confidential and secure.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out: Opt out of text message reminders at any time.

To exercise these rights, please contact us at [email protected].

7. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our Website with a new Effective Date. Your continued use of the Website after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: