Assistance Programs


PLEASE READ CAREFULLY AS OUR ASSISTANCE FOR RENT AND WATER HAS CHANGED


 
RENTAL ASSISTANCE
Effective 2/6/2025 we are pausing our acceptance of rental applications.
If you have submitted an application before 2/6/2025, your application will be processed as quickly as possible. 
If you have a Complaint in Summary Ejectment or other official court documents for eviction you may still apply in person at our office. Along with the official court document, you will need to provide the following information when applying in person:
    • Court eviction papers
    • Identification
    • Lease agreement and rental ledger
    • Rental Assistance form
    • Verification of income for the last 30 days
RENTAL AGREEMENT FORM TO BE COMPLETED BY LANDLORD
We will resume acceptance of rental assistance applications on 3/3/2025 by appointment only.
By making this change, we will be able to process applications more quickly and efficiently, resulting in payment in approximately 48 hours.  More information will be posted here and we thank you for understanding as we work to serve our neighbors in need in WNC.

 
WATER ASSISTANCE
Effective 2/6/2025 we are pausing acceptance of online applications for water assistance. However, if you have a past due bill or cutoff notice you may apply in person at our office.
If you come in to apply for water assistance you will need to provide the following:
    • Identification
    • Current water bill 
    • Verification of income for the last 30 days

 
Gas vouchers, medical and eyeglass assistance will continue to be handled in person at the office.
For gasoline assistance, you must apply at the office in person.  You must bring proof of medical appointment, interview or new hire.  Medical appointment and interview must be within 24 hours prior to scheduled appointment.
If you need assistance with something not listed here, please call our office at 828-255-3066.
We are here to help!

 


 

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